Are you ready to dive into the world of tech startups? Join us as a Customer Success Specialist and be part of an exciting journey into the property and asset management industry. We're a small yet vibrant team looking for enthusiastic individuals eager to learn and grow in a fast-paced environment.
Say Hello to Proper!
Our team is young, ambitious, and driven by a collective goal to redefine industry standards. Our mission is to rethink the long-term property rental industry and create the best possible experience for both landlords and tenants in the process.
We consider ourselves a “grownup start-up” where we keep our eyes on the target but have fun along the way. All teams; from Product, CS and Sales, collaborate closely on a daily basis. As a student, you can expect to have a personal relationship with everybody, including the Founders.
You will be eased into the job, starting out supporting your team with simple tasks and as you grow, so will your role and responsibilities. We do not expect you to have a ton of experience, we’ll provide you with that, but an interest to learn and a passion for working with a team to reach joint goals is a must. You can expect to work with a team with a mix of legwork and high strategic engagement.
What you can expect:
- Grow into the role: Start by supporting the team with tasks related to managing data, compliance and simple customer requests, gradually taking on more responsibilities as you grow with us.
- Dynamic Teamwork: Collaborate within a small, dynamic team, embracing challenges and fostering a supportive environment as new challenges pop up.
- Hands-On Experience: You'll be at the forefront, supporting our customers within the property management sphere. As you gain experience, you will be trusted to handle more complex requests.
- Tailored Development: Discover your interests and focus where you find motivation. This could be within communication, relationship and stakeholder management, technical troubleshooting, or working with data. You have the freedom to explore all these areas and find your niche. You will be supported through 1:1 mentoring every step of the way.
Who we imagine you are:
- Team player: You enjoy working with a team, where we share the good and the bad. We celebrate successes together and we buckle up to support each other through the challenges.
- Strong communicator: You have a flair for understanding people and know how to bid in with valuable suggestions. You do not shy away from a conversation when opinions differ but enjoy engaging with people who see things from a different perspective.
- Problem solver: When you bump into a challenge, you enjoy engaging with it and figuring out how to find a solution.
- Passion for Technology: You find the tech industry fascinating and can see yourself in a fast-paced, constantly changing environment. You enjoy new developments and the challenges of adapting to better ways of doing things.
- Comfortable speaking Danish, German or both languages.
What’s in it for you
You’ll join one of the fastest growing startups in Denmark, with an experienced team and backing from the three biggest VCs in Denmark.
In addition, we offer:
- Office located in central Copenhagen
- Damn good coffee and lunch!
- Free beverages and snacks - with a focus on the healthy ones
- Way too many ‘Proper’ puns
We’re looking for people, not bullet points. Not sure if you fit the description perfectly? Don’t let that hold you back. Let your skills and passion stand out, especially if your journey has taken some interesting twists and turns. We thrive on diverse viewpoints, and people who think rigorously, not afraid to challenge assumptions and the status quo.
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