About the role:
You will be providing efficient administrative and front office support to ensure the smooth functioning of the QR Medical Center reception and back office. Provide professional, timely responses to official e-mails and undertake administrative duties such as appointment scheduling, replenishment of office supplies, filing, photocopying and other routine functions as directed by the supervisor. Handle all medical administrative queries and documents efficiently and confidentiality in line with medical ethics and values.
Additional responsibilities:
- Confidential handling of medical data and queries.
- Professional management of administrative queries face-to-face and over the telephone.
- Prompt and efficient handling and distribution of medical certificates, emails / documents for forwarding to QR Doctors for review and validation as appropriate.
- Process, update, and maintain staff records and medical reports' database.
- Update the advanced changes occurring in work space specially QRHMS systems.
- Perform all supportive administrative duties to support the licensing requirements of all QR, QE and Amiri cabin crew.
- Attend to all Group Medical visitors; patients and staff alike in a polite and professional manner.
- Maintain the Health Information System appointment schedule.
- Effectively coordinate with different departments to ensure the smooth workflow processes, e.g. Space control, traffic, immigration, HR. etc.
About you:
- High School Qualification with Minimum 2 years of job-related experience OR Bachelor's Degree or Equivalent with Minimum 1 years of job-related experience
- Computer literate with a thorough knowledge of Microsoft Word, Excel, PowerPoint, Access, Internet.
- Administration and ability to handle confidential information with discretion
- Ability to interpret a variety of instructions furnished by QR Doctors in written, oral, or schedule forms.
- Telephone skills, E-mail, Facsimile Operations
- Able to work under pressure, and efficient to maintain professional ethics.
- Prompt service/answers should be given to enquiries with customer/patient assistance
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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