1. Confirming client’s information and payments agreement
2. Monitoring/Follow up of payments and PTP’s thru Field work
3. Be persistent in calling and contacting the clients
4. Plan course of action to recover outstanding account
5. Prepares and submits daily collection report for delinquent accounts to the RCD officer
6. Weekly and Monthly submission hard copy of collection report
7. Execute appropriate remedial and collection actions as instructed by the RCD Officer
8. Coordinating with clients, skip tracing, case filing, etc.;
9. Evaluate and report delinquent client situations and recommend suitable courses of action;
10. Ensure correct and timely liquidation of expenses against cash advances;
11. Resolve legal matters and monitor status of filed cases;
12. Represent the Company in hearings
13. Must file the daily attendance in online system, Jeonsoft
14. Must always have a copy of Updated PAR list
15. Timely submission of Odometer In and Out sent in Viber
16. Always ensure that GPS unit functioning well
17. Selfie picture must be taken before 8:30 am in the branch or with the Client. This serves as the time-in for the day
18. Ensure correct and timely depositing of cash collected from clients
a. Collection should be deposited before the day end or first thing of the following day. No more than 24 hours
b. Inform immediate head if item 16.a was not performed
c. Amount collected should be the same with the RP/OR and deposit slip
d. Picture of white copy and deposit slip must be sent on Viber group
e. All three copy of Receipts must have the same figures. This should be carbonized
19. Use of acknowledgement receipt if to release the change with the client on field when performing ATM/Passbook
a. Release of change are only for updated accounts.
b. Must secure approval from Collection Mgr. for accounts with past due
c. Over change will be charge to Field Collector if given to past due account
20. Name, signature and contact number of the client must be indicated in Receipt of Payment (RP)/Official Receipt (OR)
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
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