Job Description: Customer Service Representative
Responsibilities:
- Provide exceptional customer service by answering inquiries and resolving issues promptly and effectively
- Handle a high volume of incoming calls and emails from customers
- Assist customers with service information, pricing, and scheduling appointments
- Listening and Understanding accurately and efficiently customer's needs
- Collaborate with coworkers in different departments to ensure customer satisfaction
- Follow company policies and procedures to provide consistent service
Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail (*Will train)
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in using computer systems and software applications (*Will train)
- Ability to remain calm and professional in challenging situations
We offer competitive pay, comprehensive training, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
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To apply, please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Office
- Remote
Work Location: Remote
