Are you a master of communication, possessing a natural talent for delivering exceptional skills in the art of effective expression? Is your proficiency in American English matched only by your ability to excel in dynamic, fast-paced environments? If the answer is yes, then we have the ideal career opportunity waiting for you!
Your Role:
- Customer Engagement: Foster positive interactions with callers through a warm and friendly approach, addressing inquiries, concerns, and needs to stimulate lead generation.
- Record-Keeping Excellence: Maintain detailed and accurate records of interactions, feedback, and resolutions with precision.
- Team Collaboration: Work seamlessly with colleagues and cross-functional teams to overcome challenges and surpass established goals.
- Outbound Outreach: Conduct enthusiastic and confident outbound cold calls to potential clients.
- Relationship Building: Cultivate strong, positive relationships with leads to gain a comprehensive understanding of their needs.
- Effective Presentation: Persuasively present our products/services and address potential concerns.
Qualifications:
- Customer Engagement Expertise: Demonstrated success in impressing customers within call centers or customer service roles.
- Language Proficiency: Fluent in American English, showcasing mastery in both verbal and written communication.
- Problem-Solving Prowess: Exceptional skills in problem resolution coupled with a keen attention to detail.
- Technological Acumen: Proficient in technology, enabling seamless navigation of our systems.
- Composure under Pressure: Exhibit a Zen-like calmness during challenging situations, prioritizing customer satisfaction.
- Flexibility: Willingness to embrace weekend and evening commitments.
- Sales Acumen: Proven experience in cold calling and sales, with the ability to handle objections and turn them into opportunities.
- Communication Skills: Exceptional verbal and written communication, coupled with strong interpersonal skills.
- Goal-Oriented Mindset: Track record of meeting or exceeding targets, demonstrating a results-driven approach.
- CRM Familiarity: Knowledge of CRM software is a plus.
Location: Gulshan, Karachi
Interested candidates are requested to share their updated CVs at: careers.tymsol@gmail.com
Note: Kindly mention ‘Job Title’ in the Subject.
Job Type: Full-time
Salary: From Rs35,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
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