Duties:
- Engage with customers in various face to face channels
- Provide exceptional customer service to clients in person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with other departments to ensure customer satisfaction
- Utilize data entry skills to input and update customer information in the system
Skills:
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Excellent phone etiquette and active listening skills
- Familiarity with upselling techniques is an advantage
If you are a detail-oriented individual with a passion for providing outstanding customer service executive, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Salary: From £24,686.00 per year
Benefits:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to Commute:
- Birmingham, B1 3PE (preferred)
Work Location: In person
Application deadline: 22/11/2023
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